Weather vanes, lawn & garden ornaments, address signs, and scenes.

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Physical Steel's privacy policy

Payment Methods

We gladly accept Visa, MasterCard, and Checks. If you are paying by check, we require 10 days for clearing from the date received before shipment is made.

Privacy

Physical Steel considers all information from customers to be confidential. We will not release an individual's personal information, including e-mail address, without consent to third parties unless compelled to do so by order of a duly-empowered governmental authority or it is required to disclose in order to process transactions.

In all instances customers provide personal information directly. Information that is collected in the process of taking and fulfilling an order is used solely for that purpose. In order to fulfill an order, only the information necessary to fulfill the order is given to a third party for fulfillment purposes. We do not sell your personal information to anyone.

When you visit our website, certain information is automatically recorded about your visit, also know as Cookies. The information collected never shows any personally identifying information, but does show information such as your IP address and the pages visited within the site. This is standard information collected by virtually all web sites on the Internet. At no time do we cross reference your IP address with your personal information. We do not use individual navigational information for any purpose. Information collected is used to create summary reports showing which portions of our site are being visited the most often and during what times.

Credit card information is collected using an SSL secured server from Mal's e-commerce (www.mals-e.com). Portions of Mal's Privacy Policy are as follows (as of November 2002):

I consider all information and data relating to both users and their customers to be absolutely confidential. In practice that means I do not under any circumstances release the URL's of website's or email addresses of users or their customers to third parties including other users.

I do not keep customer data beyond the routine back-up of the live database. Furthermore, customer data is not analyzed or used or maintained for or in any form of statistical record of any kind.

Shipping

All orders are shipped UPS ground unless specified otherwise. Delivery is based on availability of product. Please allow 7 to 10 business days for items to ship (not including Saturday or Sunday). Actual delivery times may vary depending on ship to locations. Shipping is paid by the buyer and is not refundable. Shipping applies only to shipments within the 48 contiguous United States. If you would like an item shipped outside the 48 contiguous United States, please contact us by email or phone.

Returns/Warranty/Guarantee

If any item does not meet your satisfaction, you may return it, within 30 days of purchase, for exchange or refund of the purchase price less shipping and handling charges. Please include a copy of the sales receipt you received with your purchase and indicate the reason for the return on the bottom section of the form. Send the package, securely wrapped, the part(s) are to be placed in a sturdy box and secure with tape. Do not leave the part(s) loose in the package.

Send the package prepaid via the UPS or USPS. To better server our customers and save time and costs, if you feel there are damaged or missing parts we ask that you contact us by email or phone first, as we may not need you to return the entire item. Any personalized or custom orders are not returnable. Shipping fees are not refundable.

Please contact us if you have any questions or concerns